How we work
What working with Teamliva looks like
From the first call to daily delivery: how we onboard your team, cover your hours, run the day and report on the work.
How it works
From first call to a working team in 72 hours
Four steps, each with an owner and a deadline, so you always know what happens next.
- 01
Hour 0 - 12
Understand the work
A short call to agree the roles, hours, tools and the results you need.
- 02
Hour 12 - 24
Match & assess
We shortlist pre-assessed professionals for the role. You interview and choose.
- 03
Hour 24 - 48
Onboard securely
NDA and BAA signed, encrypted workstations set up and the team trained on your process.
- 04
Live by hour 72
Launch & manage
Your team goes live with a named team lead, quality checks and regular reporting.
Time-Zone Aligned
Our night is your workday
Teamliva pods work from Dhaka on your business hours, not ours. Pick your city to see exactly when your team is online.
- New York
- --:--
- Dhaka · your team
- --:--
Checking the time…
See how day-to-day work runs with a Teamliva team
Every engagement, from a single virtual assistant to a dedicated offshore team, follows the same simple rhythm. That is what keeps quality steady when the team is on the other side of the world.
Want the detail? Read how to manage an offshore team or our first 90 days plan.
Illustrative example of a daily handoff
- 01
A scoped role
We agree the tasks, hours, tools and service levels in writing before anyone starts.
- 02
An introduced team
Pre-assessed professionals are matched to your process and trained on your guides.
- 03
A daily written handoff
Your team lead posts what was done, what is in progress and what needs your input.
- 04
A weekly review
Results are reviewed against agreed measures, and the guides are improved together.
Client Portal Simulator
Live Operational Governance
Managed squads run shift coverage under continuous SLA audit — and you see the numbers as they move.
Active Operations & Development Center #04
Claims processed
Today · 8 AM – 8 PM
Watch
Teamliva in 60 seconds
Short videos on how healthcare and service teams stop chasing work and start running smoothly.
Hiring locally is getting tougher, slower and more expensive.
There is a smarter way to scale: a dedicated offshore team.
Is your office team always catching up?
Five signs your healthcare back office has outgrown its team.
You didn't start your home care agency to chase claims at midnight.
A live Teamliva team can be running in as little as 72 hours.
Contact Ops
Let's scope your squad
Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.
- Reply within 2 business hours
- HIPAA-aligned · NDA / BAA on day one
- Squads live in under 72 hours
- ops@teamliva.com