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Solutions · Virtual Assistant Services

Virtual Assistant Services

A dedicated virtual assistant who works your tools, your hours and your process, backed by a managed team, HIPAA-aligned handling and an account lead who answers to you.

Talk to operations

A virtual assistant (VA) is a remote professional who takes routine work off your plate: scheduling, inboxes, data entry, customer replies, billing follow-up and more. Teamliva places pre-assessed virtual assistants with US businesses and manages the engagement, so you get the capacity of a hire without recruiting, payroll or equipment.

Teamliva is a BPO and staffing company based in Dhaka, Bangladesh. Every assistant works on encrypted, access-controlled workstations under an NDA, and healthcare engagements run under the same HIPAA-aligned procedures we apply across our medical billing and staffing work.

Teamliva offers virtual staffing services beyond individual assistants, including dedicated teams. Offshore virtual assistants suit businesses that want reliable administrative and support capacity at a sensible cost, and they can grow into a wider team over time.

Hire a virtual assistant your way

As a virtual assistant company, virtual assistant agency and virtual assistant provider, Teamliva makes it straightforward to hire a virtual assistant, hire virtual assistants for a team or hire a remote virtual assistant. A full time virtual assistant and a part time virtual assistant are both available, and each dedicated virtual assistant is backed by a team lead. Our virtual support services also include dedicated virtual assistants for small teams, Whether you want to hire remote virtual assistant support for a few hours or hire dedicated virtual assistant cover for one workflow, each engagement begins with a paid trial.

Offshore virtual assistants and offshore VA services

Offshore virtual assistant services from Teamliva come from an offshore virtual assistant company and offshore virtual assistant agency based in Dhaka. You can hire an offshore virtual assistant or hire offshore virtual assistants for several roles, hire an offshore VA, hire a dedicated offshore virtual assistant or hire a full-time offshore virtual assistant. Offshore VA services suit owners looking for an affordable offshore virtual assistant, and an offshore virtual assistant for small business often starts part time. Popular routes are to hire offshore VA support for admin, hire dedicated offshore virtual assistant cover for one workflow, or hire full time offshore virtual assistant capacity for a busy team.

Specialist roles include an offshore administrative assistant, offshore executive assistant, offshore customer service assistant, offshore healthcare virtual assistant, offshore medical virtual assistant, offshore bookkeeping assistant, offshore sales assistant and offshore marketing assistant. See our page on virtual receptionist and executive virtual assistants for front-desk and leadership support.

Virtual assistants for your kind of business

A virtual assistant for business owners, a virtual assistant for entrepreneurs and a virtual assistant for executives all start with the same question: which tasks can be written down? In healthcare, a virtual assistant for healthcare, a virtual assistant for doctors and a virtual assistant for medical practice handle scheduling, intake and billing follow-up. A virtual assistant for ecommerce stores handles listings, orders and customer messages.

Some businesses also use our assistants for industry-specific admin: real estate administrative support, real estate outsourcing of listing admin and lead follow-up, and real estate lead generation for agents; ecommerce outsourcing of support and order handling, ecommerce administrative support and ecommerce BPO tasks for online stores; and legal administrative support and legal back office outsourcing for filing, scheduling and billing admin under a lawyer’s supervision. We do not provide legal advice or licensed real estate services.

What's included

Administrative Virtual Assistants

Inbox and calendar management, scheduling, data entry, document preparation, travel booking and day-to-day executive support.

Customer Support Virtual Assistants

Email, chat and ticket handling for US customers, working your help desk under your tone of voice and escalation rules.

Healthcare & Medical Virtual Assistants

Patient scheduling, intake, insurance verification and billing support, handled under HIPAA-aligned procedures.

E-commerce Virtual Assistants

Product listings, order processing, catalog updates, returns and marketplace support for online stores.

Marketing & Social Media Virtual Assistants

Content scheduling, research, lead lists, email campaigns and reporting that keep marketing moving every week.

Bookkeeping & Back-Office Assistants

Invoicing, expense tracking, reconciliations and records upkeep, reviewed against a checklist you approve.

Why Teamliva

Built to hold up under audit

  • A dedicated assistant, not a rotating pool of strangers
  • Coverage aligned to US time zones, including early and late shifts
  • Pre-assessed skills and a live technical review before going live
  • Scale hours up or down as workload changes
  • A managed team behind the assistant, with SLA-style reporting
  • Healthcare-ready: HIPAA-aligned handling, NDA and BAA on day one

How it works

  1. 01

    Scope the Role

    You describe the tasks, hours and tools; we turn that into a clear role brief.

  2. 02

    Curated Introductions

    We introduce pre-assessed virtual assistants matched to the role, not a stack of résumés.

  3. 03

    Onboard & Train

    The assistant is set up on your tools and shadows your process before working live.

  4. 04

    Work in Your Hours

    Coverage is agreed around US time zones, with a named account lead for escalations.

  5. 05

    Review & Adjust

    Regular check-ins keep quality high and let you scale hours up or down.

Who this is for

  • Founders and executives who need calendar, inbox and admin relief
  • Healthcare practices that need scheduling, intake and billing support
  • E-commerce brands handling listings, orders and customer messages
  • Agencies and startups adding capacity without adding full-time headcount

Frequently asked questions

Contact Ops

Let's scope your squad

Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.

ops@teamliva.com
  • Reply within 2 business hours
  • HIPAA & SOC2 Type II aligned
  • Squads live in under 72 hours