Claims Tracking
Every submitted claim followed until it is paid, rejected or denied.
Solutions · Claims & Denial Management Services
Claims Management & Denial Management Services
Recover revenue that is stuck in accounts receivable: active claims tracking, follow-up, appeals and root-cause fixes handled by a dedicated team.
Unpaid and denied claims quietly drain revenue. Teamliva claims management and denial management services put a dedicated team on your accounts receivable, working aging claims every day rather than in a monthly batch, and correcting the causes behind repeat denials.
Each denial is captured with its reason, triaged by value and deadline, corrected or appealed, and fed back to coding and front-desk teams. Results are reported monthly against measures such as days in A/R, denial rate and net collection.
Claims management, claims tracking and outsourced denial management
Our team covers medical claims tracking and healthcare claims management for practices that want an accountable owner for every submitted claim, delivered as outsourced claims management. Healthcare denial management and denial management outsourcing put a dedicated team on denials, and outsourced denial management means each denial has an owner, a deadline and a root-cause fix.
What's included
Claims Follow-up
Regular payer contact on unpaid and aging claims, logged with dates and reference numbers.
Denial Management
Denials triaged, corrected and resubmitted or appealed before deadlines.
Root-Cause Analysis
Patterns identified by payer, code and clinic, so the same denial stops recurring.
Accounts Receivable Management
Aging buckets worked in priority order, with special attention to older balances.
Performance Reporting
Monthly reports on days in A/R, denial rate, clean claim rate and net collection.
Why Teamliva
Built to hold up under audit
- Daily work on aging claims instead of a monthly clean-up
- Denials appealed with root causes fixed, not just reworked
- A clear view of revenue at risk by payer and reason
- Fewer repeat denials over time
- A dedicated team that learns your payers and codes
- HIPAA-aligned handling and a signed BAA
How it works
- 01
A/R Review
Aging report and denial history reviewed to set priorities.
- 02
Work the Queue
Claims worked by value and deadline, with every contact logged.
- 03
Correct & Appeal
Errors corrected and resubmitted, or appeals filed with supporting documents.
- 04
Find the Cause
Patterns analysed across coding, registration and authorisation.
- 05
Report & Prevent
Monthly reporting and process fixes to stop repeat denials.
Who this is for
- Practices with a growing backlog of unpaid claims
- Groups with a high denial rate on specific payers
- Providers who want dedicated A/R follow-up without hiring
- Practices moving billing from one provider to another
Frequently asked questions
Related guides
- Medical Claim Denials: Top Causes and How to Prevent ThemMost medical claim denials are preventable. Here are the most common causes, how denials differ from rejections, and the workflow that stops the same denial from returning every month.
- Prior Authorization: How the Process Works and How to Speed It UpPrior authorization delays care and drains staff time. Learn how the process works, where requests stall and how a dedicated team can keep approvals moving.
- Accounts Receivable Follow-Up in Medical Billing: A Practical GuideUnpaid claims quietly age into lost revenue. This guide shows how to structure accounts receivable follow-up, prioritise by value and keep your aging report healthy.
- Medical Billing KPIs to Track Every Month (and What They Tell You)You cannot improve what you do not measure. These medical billing KPIs show whether your revenue cycle is healthy and where to look when it is not.
Related solutions
Medical Billing & RCMEnd-to-end revenue cycle support for healthcare practices — credentialing, coding, billing, and denial management, handled by a dedicated team working US payer rules and US hours.Insurance Credentialing ServicesGet providers approved and billing sooner: Teamliva manages applications, CAQH profiles and payer follow-up from first form to effective date.Healthcare Outsourcing & Healthcare BPOOne partner for healthcare operations: offshore healthcare staffing, medical office support, billing and telehealth teams, working under HIPAA-aligned procedures.
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