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Solutions · Outsourcing & Staffing for US and UK Businesses

Outsourcing, Offshore Staffing & Virtual Assistants for US and UK Businesses

One Dhaka-based provider for offshore teams, virtual assistants and BPO, serving businesses in the United States and the United Kingdom.

Talk to operations

Teamliva serves businesses in two markets from its headquarters in Dhaka, Bangladesh: the United States and the United Kingdom. The services are the same in both, and the arrangements are tailored to each: working hours, data-protection terms, public holidays and the systems your team already uses.

This page explains how our outsourcing services, offshore staffing, virtual assistants and healthcare outsourcing work for US and UK clients, and links to the detailed service pages. We do not run local offices in either country; the team works remotely and is managed from Dhaka.

Outsourcing services in the USA

Outsourcing services USA: customer support, back-office administration, lead generation and bookkeeping delivered by managed teams. BPO services USA clients use most often are support desks and administrative pods with agreed service levels. Virtual assistant services USA practices and companies request cover inbox, scheduling, data entry and customer replies.

Remote staffing USA: dedicated professionals working shifted evening or night hours that overlap the American working day. Offshore team for US businesses: managed by a named team lead who reports to you. Healthcare outsourcing USA and medical billing outsourcing USA practices need include billing, credentialing, denial management and telehealth support under HIPAA-aligned procedures with a business associate agreement, and our offshore healthcare staffing USA service covers front-office and administrative roles.

Outsourcing services in the UK

Outsourcing services UK: the same functions, arranged around UK hours. BPO services UK teams use cover customer support and back-office work. Virtual assistant services UK owners and executives use include inbox, diary and administrative support, and virtual assistants for UK businesses can be full time or part time.

Remote staffing UK: dedicated professionals or a managed pod. Offshore staffing UK companies can scale gradually, starting with one role. An offshore team for UK businesses enjoys a longer natural overlap with Bangladesh than most US teams do. Healthcare outsourcing UK requests are scoped individually, and data-protection terms suited to UK personal data are agreed at the start.

What's included

Offshore Staffing

Dedicated offshore professionals and teams for US and UK companies.

Virtual Assistants

Dedicated remote assistants for administrative, support and specialist tasks.

BPO Services

Managed customer support, back-office and administrative pods.

Healthcare Outsourcing

Medical billing, credentialing, denial management and telehealth support.

Time-Zone Planning

Shifts and overlap arranged around your market’s working day.

Data-Protection Terms

Confidentiality agreements and terms suited to the data you handle.

Why Teamliva

Built to hold up under audit

  • One provider for offshore staffing, virtual assistants and BPO
  • Working hours arranged around US and UK time zones
  • Managed teams with named leads, not unsupervised freelancers
  • Healthcare-ready handling for US clients under HIPAA-aligned procedures
  • Data-protection terms agreed for the data you process
  • Flexible scale from one professional to a full team

How it works

  1. 01

    Discovery Call

    We learn the work, volumes, tools, hours and goals.

  2. 02

    Scope & Service Levels

    You get a written scope, price and measures of success.

  3. 03

    Team Selection

    We introduce pre-assessed professionals matched to the role.

  4. 04

    Secure Setup & Training

    Agreements, controlled devices, limited access and training on your process.

  5. 05

    Launch & Management

    A named team lead, regular reports and reviews keep quality on track.

Who this is for

  • US practices and companies adding offshore capacity
  • UK businesses that want dedicated remote staff without local hiring
  • Companies comparing providers for offshore outsourcing
  • Teams that want one partner across several functions

Frequently asked questions

Contact Ops

Let's scope your squad

Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.

ops@teamliva.com
  • Reply within 2 business hours
  • HIPAA & SOC2 Type II aligned
  • Squads live in under 72 hours