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Solutions · Healthcare Outsourcing & Healthcare BPO

Healthcare Outsourcing & Healthcare BPO Services

One partner for healthcare operations: offshore healthcare staffing, medical office support, billing and telehealth teams, working under HIPAA-aligned procedures.

Talk to operations

Healthcare organisations spend a large share of their effort on work that is not clinical: scheduling, insurance verification, billing, follow-up and patient communication. Teamliva healthcare outsourcing takes on that work with trained professionals who understand healthcare workflows and privacy obligations.

This page brings together our healthcare services. You can start with a single function, such as medical billing or scheduling support, or build a dedicated healthcare operations team. Every engagement begins with a confidentiality agreement and, where patient information is involved, a business associate agreement.

Medical outsourcing for practices and offices

Medical outsourcing services from Teamliva help practices and clinics hand over non-clinical work. Medical practice outsourcing and medical office outsourcing include scheduling, reminders and patient communication. Medical administrative outsourcing and medical back office outsourcing cover billing, records and follow-up.

A medical office virtual assistant or medical administrative assistant can work alongside your clinicians, providing healthcare administrative support and freeing time for patients. Together, these services form a complete healthcare outsourcing service for practices that would rather not build a large administrative team.

What's included

Medical Billing & RCM

Billing, coding, claims follow-up and denial management. See our medical billing and RCM service.

Insurance Credentialing

Provider enrollment and credentialing so new providers can bill quickly.

Healthcare Staffing

Clinical operations, care coordination and front-office support staff.

Medical Office Support

Scheduling, reminders, insurance verification and patient communication.

Telehealth Support

Virtual-visit coordination, patient onboarding and platform support.

Healthcare Virtual Assistants

Dedicated assistants for administrative work in practices and clinics.

Why Teamliva

Built to hold up under audit

  • HIPAA-aligned handling with NDA and BAA in place from day one
  • Staff trained on healthcare workflows and terminology
  • One provider for billing, staffing and administrative support
  • Encrypted, access-controlled workstations
  • Reporting on the measures that matter, such as days in A/R and denial rate
  • Flexible scale as patient volume changes

How it works

  1. 01

    Discovery Call

    We learn the work, volumes, tools, hours and goals.

  2. 02

    Scope & Service Levels

    You get a written scope, price and measures of success.

  3. 03

    Team Selection

    We introduce pre-assessed professionals matched to the role.

  4. 04

    Secure Setup & Training

    Agreements, controlled devices, limited access and training on your process.

  5. 05

    Launch & Management

    A named team lead, regular reports and reviews keep quality on track.

Who this is for

  • Independent practices without an in-house billing or admin team
  • Multi-provider clinics consolidating operations
  • Telehealth companies scaling patient support
  • Healthcare startups building operations for the first time

Frequently asked questions

Contact Ops

Let's scope your squad

Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.

ops@teamliva.com
  • Reply within 2 business hours
  • HIPAA & SOC2 Type II aligned
  • Squads live in under 72 hours