Glossary
A virtual receptionist is a remote person who answers calls, books appointments, takes messages and routes callers for a business, in place of an on-site front desk.
Businesses use them to cover busy periods, lunch breaks, evenings or weekends, and to make sure calls are answered in a consistent, professional way.
They typically work from a call script and your scheduling system, and hand urgent or complex calls to your team.
Contact Ops
Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.
