Facilities & Development
Facilities & project coordination pod
Work-order dispatch, vendor scheduling and project documentation for property managers, contractors and developers running many sites at once.
- Team size
- 4 people
- Launch
- < 72 hours
- Roles
- 3
Who's on the pod
- 2Work-order dispatcher
- 1Project coordinator
- 1Procurement & AP assistant
Extended hours across multiple time zones
What they handle every day
- Logging and dispatching maintenance requests to vendors
- Vendor scheduling, COI tracking and follow-up
- RFIs, submittals and daily report collation
- Purchase orders, invoice matching and budget trackers
Works inside your tools
- ServiceTitan
- Procore
- Buildium
- Excel
Common examples — we train on whatever you already use.
Secure by default
- HIPAA aligned
- NDA / BAA on day one
- Encrypted workstations
- Limited, role-based access
More blueprints
View all 8 →- #06Accounting
Accounting & bookkeeping pod
Day-to-day bookkeeping, payables and month-end preparation for CPA firms and finance teams, working inside your ledger with reviewer sign-off.
- 2 Staff bookkeeper
- 1 AP / AR specialist
- 1 Senior reviewer
- Team size
- 4 people
- Launch
- < 72h
- #07Logistics & Transportation
Logistics dispatch & customer care pod
Load tracking, shipper and carrier communication and proof-of-delivery paperwork for brokers, 3PLs and fleets that run around the clock.
- 2 Dispatch & track-and-trace agent
- 2 Customer care agent
- 1 Billing & POD specialist
- Team size
- 5 people
- Launch
- < 72h
- #08IT & Helpdesk Operations
IT helpdesk & support desk pod
Tier 1 ticket triage, password and access requests, and customer-facing product support for MSPs and SaaS teams, measured against your SLAs.
- 2 Tier 1 helpdesk technician
- 1 Product support specialist
- 1 Shift lead & QA
- Team size
- 4 people
- Launch
- < 72h
Contact Ops
Let's scope your squad
Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.
- Reply within 2 business hours
- HIPAA-aligned · NDA / BAA on day one
- Squads live in under 72 hours