Skip to content

Insurance

Insurance agency back-office pod

Policy servicing, renewals, certificates and claims intake for independent agencies and MGAs, with every step logged in your agency management system.

All blueprints
Team size
4 people
Launch
< 72 hours
Roles
3

Who's on the pod

  • 2Policy servicing specialist
  • 1Claims intake coordinator
  • 1Quality reviewer

US business hours with same-day turnaround

What they handle every day

  • Endorsements, renewals and policy checks
  • Certificates of insurance issued same day
  • First notice of loss intake and claim status updates
  • Download reconciliation and data-entry clean-up

Works inside your tools

  • Applied Epic
  • AMS360
  • HawkSoft
  • EZLynx

Common examples — we train on whatever you already use.

Secure by default

  • HIPAA aligned
  • NDA / BAA on day one
  • Encrypted workstations
  • Limited, role-based access

Contact Ops

Let's scope your squad

Tell us what you need — staffing, back-office, a web build, or a brand system. An operations architect will come back to you the same day.

ops@teamliva.com
  • Reply within 2 business hours
  • HIPAA-aligned · NDA / BAA on day one
  • Squads live in under 72 hours