What Is Teamliva? A BPO, Staffing and Virtual Assistant Company in Dhaka

Teamliva, also written Team Liva, is a BPO, staffing and business solutions company headquartered in Dhaka, Bangladesh, providing managed remote teams to US businesses. Services include medical billing and RCM, healthcare staffing, customer support and back-office BPO, virtual assistants, web development, graphic design and digital marketing.

If you searched for "Teamliva" or "Team Liva" and want a plain answer to "who are you?", this page is for you. Both spellings refer to the same company: a BPO, staffing and business solutions company headquartered in Dhaka, Bangladesh, serving businesses in the United States.

What Teamliva does

We deliver managed remote teams in five areas:

• Medical billing, RCM and credentialing for US healthcare practices. See medical billing and RCM services.
• Healthcare staffing: clinical operations support, care coordination and telehealth liaisons. See healthcare staffing.
• BPO and staffing solutions: customer support and back-office pods. See BPO and staffing solutions.
• Virtual assistants: dedicated, pre-assessed assistants working US hours. See virtual assistant services.
• Digital services: web development, graphic design and digital marketing and growth.

Who we serve

Our clients are US healthcare practices and health systems, growing companies and tech and digital brands that need reliable operational capacity without building the function in-house. Teams go live typically within days of scoping, and work under confidentiality agreements, controlled devices and HIPAA-aligned handling for healthcare.

Meet the co-founders

Teamliva is led by three co-founders:

• Mahir Al Shahiar, Co-Founder and Chief Growth Officer: scaling global operations and enterprise workforce solutions.
• Fojlay Rabbi, Co-Founder and Chief Strategy Officer: secure BPO workflows and HIPAA-aligned recruitment models.
• Aman Ullah, Co-Founder and Chief Operating Officer: the deployment pipeline, service-level audits and cross-border delivery.

You can meet the wider team on our About page.

How we work

1. Discovery: we learn your workflow, volumes and goals.
2. Scope: we agree service levels and reporting in writing.
3. Team: we introduce pre-assessed professionals matched to the work.
4. Secure setup: limited access, controlled devices, agreements signed.
5. Pilot: a defined first scope to prove quality.
6. Management: a named team lead, regular reports and reviews.

Read more about the approach in scale your business with a remote team.

Why Dhaka?

Bangladesh offers a large pool of educated, English-capable talent and cost efficiency, and our teams work shifted hours to match US business days. We explain the trade-offs honestly in Bangladesh vs India vs the Philippines and outsourcing to Bangladesh.

Learn more from our guides

• What is a virtual assistant?
• How to choose a BPO company
• What is revenue cycle management?

Frequently asked questions about Teamliva

Is it Teamliva or Team Liva?

Both spellings refer to the same company. Our legal and brand name is written as one word, Teamliva, and many people search for it as Team Liva. Search engines treat them as the same brand.

Where is Teamliva based?

Our headquarters are in Dhaka, Bangladesh. Our teams work shifted hours to align with US business days.

What size of client do you work with?

We work with individual practices, growing companies and larger organisations. Engagements range from a single dedicated specialist to a managed team of ten or more, and can grow as your needs grow.

How quickly can a team start?

Once the scope is agreed, teams can typically start within days. Complex work, such as credentialing or a full support desk, takes longer to set up properly, and we plan that with you in advance.

How is data protected?

Team members work on controlled devices under confidentiality agreements. For healthcare work, we apply HIPAA-aligned handling and sign a business associate agreement at the start.

How do you price your services?

We quote each engagement individually, itemising what is included so you can compare it with other providers. See BPO pricing models explained for the models we use.

Values and approach

Our team sign-off, "Build. Operate. Grow. Together.", describes how we work: we build the team with you, operate it under agreed service levels and grow it as results justify. We aim to be open about limits as well as strengths, which is why our guides discuss trade-offs and alternatives.

Follow and share

If you find our guides useful, share them with the hashtags #Teamliva and #TeamLiva, and browse the Teamliva blog for more articles on virtual assistants, BPO and healthcare operations.

Key takeaways: Teamliva

• Teamliva and Team Liva are two spellings of the same company: a BPO, staffing and business solutions firm in Dhaka, Bangladesh.
• Services span medical billing and RCM, healthcare staffing, customer support, virtual assistants, web development, design and digital marketing.
• Clients are mainly US healthcare practices, growing companies and tech brands that need reliable operational capacity.
• Teams work shifted hours under confidentiality agreements, with HIPAA-aligned handling for healthcare work.
• The fastest way to start is an email to ops@teamliva.com or the contact page; replies come within two business hours.

Further reading: Business process outsourcing on Wikipedia.

Get in touch

Email ops@teamliva.com or use our contact page. We reply within two business hours. You can also follow our content with the hashtags #Teamliva and #TeamLiva.